We have formed trusting relationships with our customers by treating them the way we expect to be treated: with honesty and integrity. Over the years, we’ve dedicated ourselves to bringing our customers only high-quality products that we use or would use ourselves, and we offer them at fair prices.
Provide one year warranty.Our goal is to make sure you’re completely satisfied with every purchase.
Oversive products are designed to meet the requirements of commercial applications. Our goal is that every product not only meets, but exceeds your expectations. Accordingly, we offer a year warranty.
Oversive warrants its tools identified to be free from material or workmanship defects for the life of the tool. The warranty is provided to the original purchaser of the product. Oversive will replace a faulty tool or part, or will repair a faulty tool at its sole discretion. This warranty does not cover damage due to abuse, rust, mishandling, unauthorized repair or modifications, normal wear, extreme weathering, or UV degradation.
A product’s lifetime may vary depending on how hard and how frequently the product is used. While we are happy to examine a product of any age for defects, our experience has shown that most defects appear early in the product’s life. If a Oversive product does show a defect, we will repair or replace the tool with one of equal or better quality.
Changes in design, finish, material specifications, and other product characteristics may be made without notice and without implying any obligation or recourse upon Oversive. Oversive assumes no responsibility for incidental or consequential damages arising from defects in material or workmanship.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above restriction may not apply to you. The limited warranty offers specific legal rights that may vary from state to state.
Steps to submit a warranty
1. Contact us at firstname.lastname@example.org.
Pictures of the accompanying products that need to be maintained, and descriptions of the reasons.
2. We will process the warranty form within 2-5 days and reply. After our review, if it is within the scope of the warranty, you will be required to pay the shipping cost of the product during this period.
3. You need to give the product a mailing label and send us the mailing tracking number.
4. After receiving the product, we will check and repair it to the technicians.
If you have additional questions, please contact our customer service team email us.